Salesforce Retail Case Study [2023]
Company Overview
Our client is in the Retail business. They wanted to use Salesforce for data handling related to manufacturing, distribution, retail stores, and end-user data sets. We created this system from the very beginning and provided a full-fledged working system. The system proved to be a game-changer for our client.
System Overview and challenges
The System which we designed included various pages for data related to manufacturing, distribution, retail marketing, and end-user sales.
The client wanted a system that could provide clear data representation which would make it easy to understand the better working aspects and lagging behind aspects of the products.
Solution (s):
Platform, Sales
Solution
- We introduced KPI reports and related Dashboards in the system for all factors related to the company. Providing data in a synchronized way for interrelated factors like manufacturing and client data helps in getting a better understanding.
- We also provided an automated working system for adding new potential distributors on the basis of their location and working hours they could put into the distribution process.
- An additional feature we provided the client was to have a survey about what the end-user thought about any particular product and thus use that to change the sales of the product.
Results
- Using presentation features in the retail market made the data module more approachable and Inquiries are easy to reach out to.
- The end result increased the sales by around 35% in three months and the overall business expansion was around 12%.
Kizzy Consulting
Kizzy Consulting is a Salesforce Consulting Partner based in Panchkula, India. Kizzy has successfully implemented 100+ Salesforce projects for 100+ clients across sectors like Financial Services, Insurance, Retail, Sales, Manufacturing, Real estate, Logistics, and Healthcare in countries like the US, Europe, Germany, and Australia. Get a free consultation now by emailing us at [email protected] or Contact us.
