Many users of Salesforce Service Cloud are likely aware of the new AI-driven feature, Service Cloud Voice. Despite the rise of digital communication tools, telephone support remains […]
Introduction In the dynamic landscape of education, institutions are constantly seeking innovative solutions to enhance student engagement, streamline operations, and drive academic success. Salesforce Education Cloud emerges […]
Australian Healthcare Services (NDIA) – Case Study Study Overview This is a case study for the National Disability Insurance Agency (NDIA) working process along with the National […]
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